a Torgo Software company
E-mail your Questions: support@TopFloorStore.com
For detailed help, select from the following list:
Our programs, v.8.4 (new downloads),
work with each of the following operating systems.
The MAC versions works only on the MAC.
PRINT and other program functions are performed by clicking these buttons.
Each button contains a dialog box to assist the user.
Once you create a New Form or use the Duplicate / Update feature,
the New forms and Data are automatically saved
(existing records are unaffected).
You don't have to do anything.
Click the following buttons in the Yellow Menu Bar
|Back - Next||Move between records|
|Search||Find a specific record(s) or Project Folder|
|View List||A summary list of records|
On the Existing Computer:
Locate the Program Folder with the title of the Program you want to copy.
The Program must be fully functional.
Damaged You can not copy / transfer a corrupt or damaged program.
Locked out The original program can not be asking for an unlock code.
List of Program Files only, can not be transferred
(The list may be incomplete, damaged and do not contain your records)
You can not transfer the Records only.
You cannot run the program from a backup disk.
Do not copy the Installer File or Alias (short-cut)
The Installer, if you have it, should be put in the Trash.
Protect your program and records.
You may make periodic Backup copies of the program (with your records).
Properly copied, it will not need an unlock code.
Make a Program Backup Copy (see above)
After purchasing and entering your unlock code,
your license permits you to network our software at one location,
using the original serial number and unlock code.
Only one (1) machine can access the central collection of data at a given time.
Due the the wide differences in network design and software,
we cannot offer technical support for networking.
Consult your network administrator, as necessary.
The computer acting as the Server requires a Shared Folder.
An Alias is required on each client machine to access the program.
A copy of the Program folder is not required on each Client computer.
Move the program to the Server:
The Program(s) in question are installed to your Applications folder or Desktop folder.
Look for a folder with the same name as the Program you want to copy.
The Alias will connect you to the program and your records on the server.
Typically the programs are stored in the:
Open any Folder / Window on your computer
Look to the (Side Panel):
Open the Applications folder or Desktop folder
Look for the Program Title.
Click on-screen, any blank area
From the Computers Dropdown Menu
From the List, Click Applications or Desktop.
If you locate the Program folder, double click to open.
Gives you fast and easy access to the program.
The Alias (short cut) will connect you to the program and your records.
without having to locate and open the Program Folder.
Typically the programs are stored in the Applications folder or Desktop folder
The Backup and Restore feature allows you to back up the records only
for use in a transfer, typically to a newer version of the program (without records).
The records alone may be of no value,
unless they are accessible within a fully functioning program.
We do not advise using the File - Backup and Restore procedure.
It would be easier, safer, and faster to make a Full Program Backup Copy.
It will contain the records
Does not require an Unlock Code
Can be used to Re-Install on another computer
Click here for info: How To Make a Program Backup Copy
If your computer crashes or your program file is damaged or corrupted for any reason,
you may be able to repair the program and recover your records.
If your program is damaged beyond repair / recovery,
See the Re-Install Options.
Apple’s new operating system,
includes changes which cause the following:
The New Version, v.8.4 (upgrade) of our software works with High Sierra
You need to download (no records)
Purchase an unlock code for the new version
There are no discounts offered on any purchase.