Product List (A - Z)

Click on the "Print Options" button.
In the Print Options layout, select "Full Print Dialogs".
Click on "Return To Form".
Click on the "Print" button. You will see a series of print dialog boxes, one of which lets you set the default printer. Select the appropriate printer and continue printing.
Once printing occurs correctly, you may wish to return to the "Print Options" layout and switch back to "Simple Print Dialogs".

NOTE: Verify your printer is ON and connected.

(top)

Some of the text I entered in the red-bordered field is not printing.

Only the entered text that can be seen on screen will print. Any further text will not print, including text entered by "stretching" the field area. The field dimensions cannot be changed to permit additional printed text.

(top)

The page prints, but with little or no text.

Here are some solutions that should help resolve this issue:

Check your printer's ink levels.
Turn your printer off, wait for a minute, then restart your printer.
Exit any running program(s) and restart your computer.
You should re-install and / or update your printer driver software. View free download list.

(top)

Only one line item is printing.

Since each line item is considered a record, you must select "Records being Browsed" from the Print dialog box. Doing this will communicate with your printer to print all line items and will not print any other forms. Do not select "Current Record". We have programmed the correct print selections to show up as default, so making changes will probably be unnecessary.

(top)

The printed form is not aligned correctly when printing.

First, try adjusting your printer's paper feed manually.
If this does not help, you can adjust the page margins from your printer's Page Setup dialog box.
You can also re-install and / or update your printer driver software. View free download list.

(top)

My printer is printing random "gibberish" characters.

This is almost always caused by insufficient printer memory or other temporary printer glitches. This is not a permanent problem. Here are our advised steps:

Switch the printer off.
Cancel all print jobs on your computer.
Switch the printer back on.

If this does not fix the problem, reboot the computer as well. If the problem reoccurs in the future, consider printing fewer pages or submitting fewer print jobs at the same time.

(top)

Some of the form's text or framework is not printing.

Here are some solutions that should help resolve this issue:

Check your printer's ink levels.
Turn your printer off, wait for a minute, then restart your printer.
Exit any running program(s) and restart your computer.
You should re-install and / or update your printer driver software. View free download list.

During the software's trial period, "watermark" text ("Demo", etc) will appear and may cover or sometimes "blank out" some of the form's content when the form is printed. This is normal and will go away after an unlock code is purchased.

(top)

Printer Drivers

The most common source of printing errors is outdated (or corrupted) printer drivers. Your computer communicates with a particular peripheral (printer, modem, scanner, etc.) by means of a piece of software called a driver. Printer manufacturers periodically update the driver software so that the printer can effectively communicate with various software packages and to issue fixes for bugs in their software. Obtaining and installing the latest drivers from the manufacturer's web site will often correct printing problems and improve performance, as well as replacing any corrupted drivers. Some common manufacturer's driver free download pages:

After downloading and installing, be sure to restart your computer so the changes take effect.

(top)