"Lost" Program
The program is stored (with your records) on your computer.
If you have "lost" your program(s) for any reason,
there is no way to restore your program and records unless you have made a backup copy.
This includes hard drive failure, viruses, crashes and deletions.
As the program may still be on your computer, we advise the following steps :
- Try to locate the Program(s) on the computer in question.
Find and open the "Torgo, Inc." folder.
(Version 7.3 or later) . . . . Go to: My Computer (or Computer) > Local Disk (C:) > Torgo, Inc.
(Version 7.2 or earlier) . . . Go to: My Computer > Local Disk (C:) > Program Files > Torgo, Inc.
If you find the Torgo, Inc. folder, double-click to open.
If it contains your program folder, double-click to open.
Open (run) the program by double-clicking the .EXE file only.
(There is only one ".EXE" file. If you can't find it, see Can't Find .EXE File)
To create a shortcut for your Desktop:
- Right-click on the ".EXE" file ("Application" file) and choose "Create Shortcut".
- Drag the shortcut to your Desktop.
- You can double-click the shortcut to open (run) the program.
Macintosh users:
To find your software, enter the Finder and type command-F. In the Find dialog box,
select Search in: "Everywhere" and Name contains the title of the software.
Note:
When the Program(s) are located on a network Server, look in the Server's shared location.
If you successfully find the program, you can copy it to another computer.
See "Copy to Another Computer" from the "Program Help" menu above.
When copied properly, you will not need a new unlock code.
- If you did not locate the program and you made a Backup Copy,
use the Backup Copy to Re-Install the program.
When backed up properly, you will not need an unlock code.
- Download the latest version of your program (free and in Demo mode).
See our Free Download Page.
For continued use of the program, you will need to BUY a new unlock code.
Each new installation generates a new & different Serial Number and Unlock Code.
There are no "discounts" or "bundles" offered on any purchase.
NOTE:
You should make regular Backup copies of your program to prevent the loss of your records and protect you from the need to purchase an additional Unlock Code. Your license includes one (1) Unlock Code which is unique to one (1) Serial Number. You will need to purchase a new and different unlock code if your Serial Number changes.