a Torgo Software company
Review the List of Solutions below.
Goes directly to the printer
PDF is not saving
The Schubec PDF Plugin dialog box does not appear
Install the "E-Mail Fix" package.
The download link for the E-Mail Fix can be found under
"Free 3rd Party Software" at the bottom of our Download Page.
After installation is finished,
you must Restart the program for the changes to take effect.
Consider Close all open programs and try Restarting each computer.
Change the PDF title (File Name)
Note: File Name must end in .pdf (the dot "." is required)
This can be done by either the sender or the recipient.
Put the record on-screen that you want to save as a PDF.
Click the program's (Email - PDF) button (Yellow Menu Bar)
Follow the instructions, as needed.
Clicking the (Generate) button
should bring up the Schubec Plugin dialog box.
Note: You have two (2) selections to make:
Where you want to save the file Save In (Location)
Name the File
File Name must end in .pdf (the dot "." is required)
(Delete the existing file name "Output")
Click the (Save) button to save the document in the location that you chose.
Causes: That require the "E-Mail Fix" package.
When the program is:
Copied to a different computer
Installed on a Network (shared Folder), External Drive, or other device
Upgraded to Windows 10
If you delete or uninstall any of the PDF components
The PDF components (Schubec and Ghostscript) do not copy.
When these PDF components are not installed:
You will not be able to generate an internal PDF
You will receive error messages
Each computer using the program,
including the network server, will require the E-Mail Fix.